How to Lead Product with Research Roadmaps

We've all had the experience of ad-hoc research requests driving our day-today work. The most common reason for this problem is that you're behind the product lifecycle curve! Get ahead of the curve with research roadmaps that drive product decisions and keep your team focused on the research that matters most.

User Experience Professionals Association (UXPA) International Conference, San Diego, CA (June 2022)

The Research Challenge Workshop

In this 3-hour workshop, you will work in small instructor-led groups to determine the best research approaches to solve real industry problems. Our three UX Research experts will guide you through the process of choosing methods - remote and in-person - and designing studies. You will work in small groups and by yourself with the goal of getting different perspectives about UX Research projects. You will share your proposed projects and get feedback from peers and industry experts.  Space is limited to 15 people to ensure an optimal learning experience.  

Online Event (October, November, December 2020) in partnership with Jen Romano and Sabrina Duda.

Defining Research Impact

An internal study of Facebook researchers and partners has helped us clarify what it means to have an impact with your research, what gets in its way, and some of the best ways to achieve it. 

Medium (November 2020)

Witness Wednesdays: : Informing Agile Software Development with Continuous User Insight

In the startup world, speed to market is everything. This talk covers how we embedded user insights into a rapid software development cycle by conducting usability studies that break the stereotype that “research takes too long”. We’ll show you how we planned, conducted, analyzed and informed our dev sprints in just one week with what famously became known as “Witness Wednesday”.

ConveyUX, Seattle, WA (February 2018)

How to build your UX network

An "AMA" (ask me anything) with the students and alumni of the Human Centered Design & Engineering (HCDE) department at the University of Washington.  

HCDE Alumni Talk, Seattle, WA (May 2020)

Standing on the Shoulders of Giants: The History of User Research, Understanding Our Past, Preparing for Our Future 

For more than 100 years, researchers have worked not only to improve the experiences of the many things we use, but also to establish research as a valuable partner in the product lifecycle. As a result of their work, research has finally begun to receive its rightful seat at the table in such places as tech, healthcare, education, government, travel, and many more. In this panel discussion, UX research pioneers Ginny Redish, Cliff Anderson, Stephanie Rosenbaum, and Chauncey Wilson share their stories from the field and what they think is important for research going forward. 

User Experience Professionals Association (UXPA) International Conference, Scottsdale, AZ (June 2019)

Designing with the user in mind:  Intro to Human Centered Design

This talk introduces you to Human-centered Design, a framework for identifying and designing solutions for the people who use your products. You’ll learn how this approach can be leveraged to create solutions that resonate with your users, drive engagement and adoption, and ultimately deliver more meaningful experiences.

TIDE Conference, Las Vegas, NV (June 2018)

How to build your reputation in UX 

How I got into UX and built a reputation for UX leadership. I believe what really helped build my reputation was getting myself out there and saying “Yes!” to every opportunity that came my way.

Medium (March 2018)