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Versatile user experience researcher and designer with over nine
years of experience in research, design, development, consultation,
and project management.
- Expert in problem solving to find creative technical
solutions to business objectives.
- Experience building and leading development teams
to develop smart, innovative solutions for the ever-evolving
needs of the customer.
- Designing innovative solutions
to problems that balance the requirements of existing
processes and structures, while integrating scalability
for future use.
User Experience, Research, Development, and Consultation
- Design and conduct usability testing
for web, web-based learning classes, and digital applications.
- Apply user research methods (focus
groups, field studies, paper-prototyping, card sorting,
heuristic evaluations, task analysis, surveys, etc.)
to obtain both quantitative and qualitative data
used to discover user requirements and best practices.
- Design and document web concepts
using site maps and wireframes that illustrate structure,
flow, layout, and navigation.
- Consult with stakeholders to define
web requirements, usability needs and solutions for
their digital needs.
- Mentor web developers by assisting
in troubleshooting programming problems; consult
for technical solutions and adherence to industry
usability standards, and assist in skill development.
- Continually evaluate web processes
to provide recommendations for improvement focused
on the user experience.
Web Project Management
- Work with customers to analyze and interpret web project
scope, requirements, and priorities.
- Analyze and utilize web use data to direct future
projects and goals.
- Collaborate with developers, instructional designers,
and content owners to establish user-centered design
processes to reduce development lifecycle and increase
ROI.
- Work with interdisciplinary teams to meet deadlines
while adhering to a structured end-to-end development
process.
- Apply Lean and Agile concepts to reduce waste and
streamline in-house processes.
Sr. Web Developer and Usability Consultant, December
2005 - present
Group Health Cooperative, Seattle, WA
Web Developer, March 2004 - 2006
Group Health Cooperative, Seattle, WA
Database Analyst, 2002 – 2004
Group Health Cooperative, Seattle, WA
Freelance Web Designer/Graphic Artist, 2002 - present
Freelance Clients: Ptarmigan Willow, Honeysuckle Rose Cottages,
HauteFoodie, Doe Bay Resort & Retreat, Three Dollar Bill
Cinema, What Not to Read, Orcas Events, Cirrus Acupuncture,
Feng Shui Design Seattle
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